Established in 1999 Total Assist Recruitment Ltd is a leader in the Medical Recruitment sector with a lively and vibrant head office based in the heart of Romford.
Position: IT Apprentice
Hours: 9am – 5pm (1 hour for lunch)
Reporting to: IT Director
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Primary job function:
To assist the IT team with maintaining the smooth running for all aspects of the network and dealing with issues, as requested, on Servers , PCs, Telephones, laptops and mobile devices. Training offered.
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Core Duties:
- Log tickets from users – via phone and in person
- Manage the daily job log documentation
- Provide first line support for issues
- Assist in keeping network documentation updated
- PC Moves
- Time and Attendance reporting
- Network and phone patching
- Imaging of PCs
- New starter set-up / Leavers follow-up
- Communicating with software suppliers / company equipment suppliers
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Candidate requirements:
- Keen learning interest in computers for both software and hardware
- Good telephone manner
- Motivated to assist resolving tickets in a timely fashion
- Able to work both in a team but also individually for some tasks
- Must have a ‘can do’ attitude
- Able to work under pressure
- Experience of Microsoft products including Windows 7 operating systems and Office 2007 suite
- Able to communicate with employees of all levels
Sound interesting? Apply today!
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