Established in 1999 Total Assist Recruitment Ltd is a leader in the Medical Recruitment sector with a lively and vibrant head office based in the heart of Romford.

Position: IT Apprentice

Hours: 9am – 5pm (1 hour for lunch)

Reporting to: IT Director

Primary job function:

To assist the IT team with maintaining the smooth running for all aspects of the network and dealing with issues, as requested, on Servers , PCs, Telephones, laptops and mobile devices. Training offered.

Core Duties:

• Log tickets from users – via phone and in person
• Manage the daily job log documentation
• Provide first line support for issues
• Assist in keeping network documentation updated
• PC Moves
• Time and Attendance reporting
• Network and phone patching
• Imaging of PCs
• New starter set-up / Leavers follow-up
• Communicating with software suppliers / company equipment suppliers

Candidate requirements:

• Keen learning interest in computers for both software and hardware
• Good telephone manner
• Motivated to assist resolving tickets in a timely fashion
• Able to work both in a team but also individually for some tasks
• Must have a ‘can do’ attitude
• Able to work under pressure
• Experience of Microsoft products including Windows 7 operating systems and Office 2007 suite
• Able to communicate with employees of all levels

Sound interesting? Apply today!