Satisfaction with Scotland’s NHS


Boost in figures reveal a positive result for Scottish healthcare

Latest results from a survey of almost 1,500 people show that 61% of Scots were very or quite satisfied with NHS services in Scotland – an increase from the 40% recorded back in 2005. The proportion of people who said they were very or quite dissatisfied with the NHS has also fallen over the same period of time, going from 44% to 26%.

Health Secretary Alex Neil has pinpointed these changes on additional NHS staffing and reduced waiting times.

Excellent service

Mr Neil told BBC News “The fact that nearly two thirds of people in Scotland claim to be satisfied with our health service is testament to the incredible work of all our staff in the NHS. In the last seven years, we’ve taken important steps to improve the way our health service is run, including putting an extra 8,500 staff into our NHS and protecting the frontline budget – rising to a record £11.8bn 2015/16. Waiting times have improved substantially in recent years, even as the NHS is treating more patients than ever before.”

The statistics, from the Scottish Social Attitudes Survey 2013, were carried out last year between June and October.