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Five character traits for the best client account managers

communication

Five character traits for the best client account managers

September 8, 2014 by

As company Director of Client Account Managers here at Total Assist Group, I know exactly the kinds of skills and character traits that I look for in my staff, to ensure they are as successful as possible. A hard working and pro-active Client Account Manager is essential to any business, as they nurture the relationship … [Read more…]

Posted in: Blog Tagged: Client Account Manager, communication, job, personality, professional, rapport, relationship, results, skills, traits, work

Why we made the move to Client Account Management

August 28, 2014 by

As Total Assist Group is an expanding and developing business, the company as a whole is a complete hive of change, with abundant opportunities cropping up at every turn in the business plan. We have a wide cross-section of teams who work across the company, often liaising together to produce a seamless, confident and efficient … [Read more…]

Posted in: Blog Tagged: career, Client Account Manager, communication, hospital, job, medical staffing, recruitment, Total Assist Group, work

How to send succinct emails to locum doctors

August 27, 2014 by

We all know what it’s like to be completely drowned in work, negotiating a packed diary of meetings with constant phone ringing and a wobbling in tray. The same is true for any locum doctor, who will be immensely time pressured and not always able to have access to either a computer or phone during … [Read more…]

Posted in: Blog Tagged: communication, doctor, phone, Total Assist Group

Why working with an agency can help your locum career

August 12, 2014 by

There are so many great reasons to decide to take on locum work – especially when the medical market is inundated with vacancies as it is at the moment, as the NHS experiences huge staff shortages across the country. The flexibility, independence and travel of locum work may already be ticking your boxes, but you … [Read more…]

Posted in: Advice Tagged: advantages, agency, communication, doctor, Jason Sergeant, locum, recruitment, recruitment consultant, Sales Director, Total Assist Group, work

Exploring the ‘blame culture’ in modern medicine

June 20, 2014 by

Patients occasionally point the finger when things don’t go as smoothly as expected, but how does this affect doctors? By Dr Jessica Garner, graduate of Barts and the London School of Medicine and FY1 at Southend Hospital. Blame culture. It’s a phrase that is batted about a lot nowadays, but what does it actually mean? … [Read more…]

Posted in: Advice Tagged: communication, doctor, patient, relationship

Using common ground – simplifying how you talk to patients

June 20, 2014 by

By Carl Robinson, senior cardiac physiologist working for the NHS, specialising in EP and pacemakers A Crocodile and a Shark are talking, when conversation quickly turns to dinner. “This evening I think I am going to have toad” snaps the Croc. “Oooh I have never had toad” replies the Shark, “What does it taste like?” … [Read more…]

Posted in: Advice Tagged: communication, doctors, patients

Does social media have a place in the healthcare profession?

June 4, 2014 by

With our smart phones a mere finger strut away, keeping in touch with families and friends, researching our interests and arranging our social calendars has never been easier, with social media tools such as Facebook, Twitter and Linkedin enabling us to connect in a staggering variety of ways, either with people we know, or complete … [Read more…]

Posted in: NHS and Industry News, Technology Tagged: colleagues, communication, doctor, Linkedin, nurses, patients, social media, technology

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