Our CEO explains what four factors separate the shoddy managers from the superstars Your working relationship with employees is crucial, as this can often be the primary reason of whether staff love or loathe coming in to work of a morning. How well you perform your role as a manager can have a vital impact … [Read more…]
Chief inspector of hospitals pinpoints strong leadership in trust turnaround Chief Inspector of hospitals Sir Mike Richards has defined strong leadership and good clinical engagement as the two key factors for turning around failing trusts. Marking the year anniversary of the special measures scheme, Sir Richards told the HSJ that the 11 organisations put in … [Read more…]
Encouraging and ensuring patients can manage their health successfully is a key component in fine tuning NHS services As a doctor, finding a patient who asks all the right questions, listens to what you tell them and gives you confidence that they will follow and carry out your advice, can be a rather rare find. … [Read more…]