Many cardiology and complex surgery units across the country face closure due to concerns regarding consistency of care. Three hospitals in particular have been targeted which specialise in congenital heart problems and provide complex surgery for children and adults. The plan to close units in Leicester, Manchester and London surfaced in 2016 after a 15-year … [Read more…]
A review lead by Sir David Dalton suggests companies could be contracted to manage publicly funded hospitals, for which he used Spain as an example. Currently, only one of the 242 hospital providers is run by a profit-making firm, Circle, which won a 10-year contract to operate Hinchinbrooke hospital in Cambridgeshire. The review, headed by Sir … [Read more…]
11,000 lives could be saved if good practice care followed UK Sepsis Trust chief executive Ron Daniels has called for an increased national focus on identifying and treating sepsis. Dealing with sepsis patients could soon have the same importance as reducing pressure ulcers or hospital acquired infections, with the proposals gaining support from Sir Bruce … [Read more…]
NHS leaders strive for a commitment before the 2015 elections A collection of 21 health and social care leaders have called on political parties to make manifesto commitments of at least an additional £4 billion to fund NHS changes over the next parliament. The group of organisations supporting the ‘2015 Challenge Manifesto’ include the NHS … [Read more…]
NHS bosses warned to “get a grip” Official figures have shown that the NHS in England has worked up a deficit of nearly £500 million within the first few months of the new financial year. The blame for increasing costs was pinned on the rising demand for services, with regulators explaining that hospitals in particular … [Read more…]
Long term effects of monetary bonus dwindling Researchers have found that the Advancing Quality scheme, which uses financial incentives to reduce hospital death rates, has seen it’s initial success begin to falter. Under the scheme, 24 hospitals based in the North West of England were offered financial rewards for reducing the number of patients dying … [Read more…]
Winter has always been a notoriously difficult time within the healthcare industry. Illnesses associated with the colder weather relentlessly drive up patient demand on an already overstretched and struggling NHS service. Last winter, excess deaths related to the colder months across England and Wales totaled 31,100, which is a 29% increase on the 2011/12 figures, … [Read more…]
New figures show care complaints are on the rise The Health and Social Care Information Centre (HSCIC) have revealed that the number of complaints made about NHS care in England has increased to average 480 every day. The official data showed that a total of 174,872 complaints were made over 2013/14, which is a rise … [Read more…]
One of the key facets of working as a Client Account Manager for Total Assist Group is being able to negotiate, create and build strong relationships with contacts who work within the hospitals and NHS trusts that we partner with. Being able to liaise confidently is a sure-fire way to reach business success so this … [Read more…]
Working as a Client Account Manager, it is imperative that I strive to ensure that each hospital that we work with has their boxes ticked. Knowing what your customers are looking for in a business relationship and then being able to deliver it is fundamental in excellent customer service, and over the years I have … [Read more…]