New figures show care complaints are on the rise The Health and Social Care Information Centre (HSCIC) have revealed that the number of complaints made about NHS care in England has increased to average 480 every day. The official data showed that a total of 174,872 complaints were made over 2013/14, which is a rise … [Read more…]
CQC labels hospitals who have been non-compliant for extended periods of time The Care Quality Commission have discovered more than 10 NHS hospital trusts who have fallen short of quality standards for over two years, potentially putting patients in the firing line for unsafe care. The health watchdog pointed the finger at 32 hospital locations, … [Read more…]
When working within an expanding business, such as Total Assist Group, it is essential to inspire a high performance culture, to really drive the company forward and propel it on towards future success. As one of the directors, I take a keen interest in innovative ways to motivate my team, and I was fascinated when … [Read more…]
Certificate scheme released in a bid to raise standard of care A new scheme, to be introduced in March 2015, means that care workers will need to earn a training certificate from their employers within 12 weeks of starting a new job. The new system will cover all staff, including assistants in hospitals, care homes and … [Read more…]
