DepartmentTLA
Candidate NameShirllen Osman
Mobile Phone07415421225
EmailEmail hidden; Javascript is required.
GradeBand 6
SpecialtyPharmacy Technician
Please summarise your career over the last 3 years

2021 - 2024
Worked at Homerton healthcare trust as a medicine’s management pharmacy technician
- Pod checking
- counselling
- transcribing
- carrying out drug histories
- Accuracy checking
- workplace supervisor
- clinical trials
- lunchtime teaching
- Trained staff
- carried out appraisals

Have you ever been disciplined, suspended, or are you currently under investigation by an NHS Trust, GPHC or other employer (including other agencies) – if yes, please give details

No

Why have you chosen to register with The Locum Agency? *

I used to work with total assist 8 years ago

Tell me about a recent occasion when you were under pressure and handled it successfully. - What was the situation? - What actions did you take? - What was the outcome?

Dispensary was very busy and I was the one supervising but the work was not flowing efficiently due to how busy it was. I decided to assign wards to dispensers which then made the word flow and got the work done

What is your understanding of the Medicines Act 1968?

Licensing for manufacturerimg and dealing with medications.
POM : prescription only medication - only sold under prescription by doctor or pharmacist
PO: pharmacy only medication - sold under supervision of pharmacist
CD: Controlled drugs - Prescription only and quantity written in words and figures
GSL: General sales - can be sold in any shop

You are asked to prescribe medication which is not clearly documented within the patients notes and medical record. What should you do?

I don’t prescribe medications but if I was a pharmacist, I will contact the prescribing doctor

What steps would you take, going forward if you become aware of an incident or complaint, which you were involved or implicated in?

I will self reflect. Come up with solutions of how the errors/ complaint can be avoided next time.

Please outline your understanding of Clinical Governance.

An approach to maintain and improve the quality of patient care
- Clinical effectiveness
- Staff management
- Audits
- Risk management
- Education and training

Thinking about a recent difficult situation you’ve had with patient’s relatives – How did you handle this and the outcome

A patient self discharged without their discharge medications which was antibiotics.
The patient mother came to pharmacy shouting at staff that the patient is unwell and needed the antibiotics however the patient’s medications were sent to the ward the previous day so the relative had to go to the ward to collect the medications. I informed the mother but she refused to go to the ward and insisted we had her son’s medications. I informed a senior member of staff that I was going to the ward with the mother. I walked the patient to the ward and collected her medications for her.

Candidate NameShirllen Osman
Candidate Signature
Date of Candidate Signature28/08/2024
Date of Interviewer Signature28/08/2024