Department | TLA- |
---|---|
Candidate Name | Rumana Khatun |
Mobile Phone | 07427697148 |
Email hidden; Javascript is required. | |
Grade | Band 8 |
Specialty | Pharmacist |
Please summarise your career over the last 3 years | I have been working in cancer services for more than 10 years and have worked both in private |
Have you ever been disciplined, suspended, or are you currently under investigation by an NHS Trust, GPHC or other employer (including other agencies) – if yes, please give details | No |
Why have you chosen to register with The Locum Agency? * | It is a reliable agency, and I have had good experience working with the agents as an employer/client. |
Tell me about a recent occasion when you were under pressure and handled it successfully. - What was the situation? - What actions did you take? - What was the outcome? | As lead pharmacist for oncology centre there is a lot of pressure everyday. We order chemotherapy in for our patient 24 hours in advance. On the day of a patients treatment, chemo was not delivered, patient was onsite. I had to phone the manufacturing family to find out what happened, if it was still coming. Unfortunately the order was missed by the manufacturer, had to explain to the nurses and patient that chemo will not be delivered for that days treatment. Also let the consultant know that his patients treatment was delayed. Patient was not happy, apologiesd for the inconvenience caused and he was rebooked for the next available day. |
What is your understanding of the Medicines Act 1968? | Medicines Act 1968 is a UK law that regulates the manufacture and supply of medicines for human and veterinary use12. It divides medical drugs into three categories: prescription only medicines, which can only be sold or supplied by a pharmacist if prescribed by a doctor; pharmacy medicines, which can be sold without a prescription but only by a pharmacist; and general sales list medicines, which can be sold by anyone1. |
You are asked to prescribe medication which is not clearly documented within the patients notes and medical record. What should you do? | I am not a prescriber! |
What steps would you take, going forward if you become aware of an incident or complaint, which you were involved or implicated in? | I would want to know what happened, who was made the complaint, my role in the incident, reflect on it to see what I did wrong and then address it. All incidents need to be reported on datix and investigated. |
Please outline your understanding of Clinical Governance. | clinical governance is defined as “A framework through which NHS organisations are accountable for continuously improving the quality of their services and safe-guarding high standards of care by creating an environment in which excellence in clinical care will flourish.” 1 It's often thought of in terms of the seven pillars of clinical governance—clinical effectiveness, risk management, patient experience and involvement, communication, resource effectiveness, strategic effectiveness, and learning effectiveness. |
Thinking about a recent difficult situation you’ve had with patient’s relatives – How did you handle this and the outcome | I recently had a patients relative who complained about one of my staff members to me as they had not responded to a query in a timely manner. I discussed this with the pharmacist involved and she explained that due to work pressure she was unable to get back to the relative. I answered the query and apologised for the late response. Relative was very understanding once I explained the situation. |
Candidate Name | Rumana Khatun |
Candidate Signature | |
Date of Candidate Signature | 28/06/2024 |
Date of Interviewer Signature | 28/06/2024 |