Contact Centre Co-ordinators required

Temp to Perm contract

Hybrid working (on completion of training) on site based in Epsom

Rota shift work

Duties / experience required:

• Expertly handle all contact with our customers
• Make good use of a variety of channels, including calls, emails, live chat and social media
• Ensure the customer journey is always seamless
• Be part of an exciting, varied and dynamic environment
• Cover varied shifts (between Monday to Friday, 8am to 8pm and Saturdays, 9am to 1pm)
• Deliver excellent customer service, every time.
• Competently and confidently adhere to a Hybrid working model, with flexibility to work both remotely and on-site when required.

Contact Joanne.easton@totalassist.co.uk