Worked as a Band 3 Pharmacy Assistant at Moorfields Eye Hospital NHS Foundation Trust, dispensing medicines to inpatients and outpatients, and managing community and day cases. Provided technical support to clinical pharmacy dispensers, replenished medicines across designated wards, and handled ordering for the pharmacy department. Also offered emergency services, including communication with GPs, and supplied cataract and diabetic medications. Prior experience includes roles as a Pharmacy Dispenser at Day Lewis Pharmacy, engaging with patients, and solving queries, as well as at Elgon and Zara Pharmacy, collaborating with GPs, accurately dispensing medications, and assisting in the preparation of compounds. Earlier positions at Spivack Chemist and Pyramid Pharmacy involved roles as a Pharmacy Assistant and Medical Counter Assistant, focusing on efficient dispensing, customer service, medication advice, and management of minor ailments.

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I have chosen this locum agency because I know I would have good support with the team when it comes to finding a suitable role

One time I had to deal with a patient who was getting picked up by her family and we were super busy that day. Unfortunately most of the time I can’t put the patient first before another but because of the situation would not be ideal. I had to ask the pharmacist if she could come before other patients since she would have to pay money for an Uber. She was very polite and very grateful for the service I have provided for her. In the end, she was able to take her medication and also get picked up by her family.

medication that can only be sold or supplied by a pharmacist if the doctor prescribed it.

Call the doctor or GP to confirm if this is the medication needed and what’s the reason so you can take notes next time.

I would go to my line manager and speak to them about the incident and explain the information I know so they are aware.

the framework through which healthcare organisations are accountable for continuously improving the quality of their services and safeguarding high quality of care

Unfortunately, I used to work at a community pharmacy which is high on dosette trays for nursing homes. Sometimes we won’t get an updated prescription so medication won’t be updated or missing. The patient's relative would complain about that situation so I would have to kindly explain we have not received updated medication from GP. So I have advised her to go back to the GP to send us updated prescriptions so we can give her the correct medication.