DepartmentTLA
Candidate NameClaire Sutton
Mobile Phone07877519942
EmailEmail hidden; Javascript is required.
GradeBand 8
SpecialtyPharmacy Technician
Please summarise your career over the last 3 years

November 2023 - Current
NHSE Thames Valley and Wessex Primary Care School, Clinical Learning Environment Lead.
Working with stakeholders across primary care to quality assure student placements for AHP's and pharmacy while also working on placement expansion. Supporting trainee advanced practitioners with their MSc funding streams and progress reviews. Supporting post registration healthcare professionals with their CPD and facilitating CPD offers available to them.

January 2023 - November 2023 (Secondment)
Hampshire and Isle of Wight ICB, Pharmacy Technician workforce lead.
Working on projects to deliver equitable training and development opportunities for pharmacy technicians across all sectors in the region. Developing a community of practice and facilitating the delivery of this for pharmacy technicians. Working with apprenticeship leads to promote the use of apprenticeship levy to train pharmacy technicians in community and primary care.

August 2019 - November 2023
Hampshire Hospitals NHS foundation Trust. Education and Training specialist pharmacy technician.
Educational programme director for pre-registration trainee pharmacy technicians, liaising between HEI's to ensure quality assurance of delivery of the trainee programme within the pharmacy department.
Carrying out audits and quality improvement projects within education and training in pharmacy.
AVA assessor accredited
Final accuracy checking accredited
Medicines Management accredited

Have you ever been disciplined, suspended, or are you currently under investigation by an NHS Trust, GPHC or other employer (including other agencies) – if yes, please give details

No

Why have you chosen to register with The Locum Agency? *

I have a potential gap of a couple of months in my current contract so need to find some temporary work in this time.

Tell me about a recent occasion when you were under pressure and handled it successfully. - What was the situation? - What actions did you take? - What was the outcome?

I have been managing the advanced practice MSc trainee progress reviews and funding applications, these have strict deadlines for information to be collated across a large region. This involves checking that applicants are eligible and having sometimes difficult conversations if they are not followed by a coaching career conversation to aid them in preparing for re-applying in the next funding window so that they would be eligible.
The progress reviews are for those already on programme, I had 2 weeks to contact 81 trainees and have their progress reviews and address any concerns that may arise. Two of the trainees had failed modules, (retakes are not funded) I had to inform these trainees that their retakes weren't funded and discuss with them what support could be given. I made sure to have conversations with the advanced practice faculty so I fully understood the implications and could therefore clearly communicate this to the trainees in a sensitive and supportive manner. I then arranged a face to face meeting with the trainees rather than email so this could be managed sensitively and any context could be shared to ensure that this is supportive.

What is your understanding of the Medicines Act 1968?

It defines the legal classes of medicines i.e.,

P - Pharmacy only sales
POM - Prescription only medicines
GSL - General Sales
CD - Controlled drug

Each class of medicine has legal implications on how it can be supplied.

You are asked to prescribe medication which is not clearly documented within the patients notes and medical record. What should you do?

I am not a prescriber so would not prescribe any medicines. I would speak to the patient to collate their medication history from them to see if it is identified their and then asking probing questions on to how they are supplied this and record it on the patient notes/medical history.
If this is a newly initiated medication the prescriber initiating the medication therapy should prescribe this.

What steps would you take, going forward if you become aware of an incident or complaint, which you were involved or implicated in?

I would make sure it is reported as per the local SOP and give a clear an honest account of my involvement along with reflections on how it happened and escalate this as per the local SOP.

Please outline your understanding of Clinical Governance.

Clinical governance is how we work to continually improve the quality of services within healthcare such as audits, friends and family tests, education and training of staff, medicines safety/risk management.

Thinking about a recent difficult situation you’ve had with patient’s relatives – How did you handle this and the outcome

I have not been patient facing for a number of years

Candidate NameClaire Sutton
Candidate Signature
Date of Candidate Signature24/05/2024
Date of Interviewer Signature24/05/2024